Dear Riverfront Condominiums Community,
I'm sorry if this comes off aggressive in any way, but it's very much necessary.
I wanted to share the constant and ongoing issues management and the board faces on a regular basis no matter how hard we try to make things work.
There are renters who move in and out as they please. Without authorization or scheduling with the office. They take it upon themselves to move in or out after hours and or through the lobby and often causing damage to the property. Which, in turn, costs everyone money.
The renters rules are provided to Both owners and their renters so they are aware and to avoid issues, violations and fines. Still multiple issues continue to happen and management and the board get criticized and threatened for trying to uphold the rules.
There are long time owners whose tenants break rules of all sorts that want to challenge their knowledge of the rules and refuse to take responsibility for their tenants.
Renting your unit should not disrupt the quiet enjoyment of all the other residents, owners and tenants alike.
Certain residents with pets continue to allow their dogs to urinate on the planters at the front door entrance. Maintenance has to continually spend hours cleaning and spraying the area to detour the dog from doing this again but it continues to happen.
It is not the dog's fault. This is time that maintenance could be spending on maintaining the building
Residents continue to leave food and drinks on the credenza in the lobby destroying the wood. We just had the top restored and people continue to trash it.
Food deliveries are left in the lobby for days and maintenance has to dispose of it due to the odor and possible insects that it will attract.
Residents are spilling food and drinks in the hallways, elevators, and lobby and are not cleaning up the mess. Leaving it for staff to clean up.
People leave their leftovers and trash from food purchased for restaurants in the lobby only to be picked up by maintenance or the cleaning company.
There are residents who are not following the rules, challenging the office staff, having altercations with staff, cursing at staff, and creating legal issues only because residents do not want to follow the rules that were in place when residents purchased or rented their units.
The office staff tries really hard to communicate with residents on many different subjects to keep the peace and work very hard to do their job with a smile on their face even though they are being abused by some.
The 5 board members are "Volunteers". They are NOT paid, and they spend hours on end working on delinquencies, violators, countless meetings, budgets etc.
The board members are co-owners who pay their dues like every other owner. Yet they do not get the credit for the countless hours they volunteer for the good of the Association.
The rules have not changed, they are exactly the same as the day each owner purchased their unit.
Owners and Renters chose to purchase or rent a unit at Riverfront Condos because they felt it was a nice, clean and well operated building located on the beautiful Detroit River.
All we are asking for is that residents follow the rules, don't trash the property, not harass the office staff for doing their job, and take responsibility for yours or your renters actions.
We must live as a community who takes ownership, pride and respect the office staff and board members duties. If we can not do this, the association will not be successful.